Managed Services

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Managed Information Technology (IT) Services allows a client to sign up for a fixed monthly support contract. This contract allows for:

  • Consistent and timely response
  • Single point of contact for all issues
  • Dedicated and knowledgeable engineer
  • Reduced end-user downtime
  • Improved responsiveness, case resolution and employee productivity
  • Better documentation of incidents, requests and problems
  • Predicable monthly costs
  • Knowledge-driven planning and support
  • Proactive management approach (24/7)
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Bullet Group Consulting